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In my early career I worked in Technical Support. One of the most important pieces of information you need to answer a customer question is what version of the software they are using.
Software version information is also critical important if you’re managing an IT estate (large or small). When…
Like most people, when my job takes to out of the office, I use a laptop. I’ve been using laptops for about 13 years now – I’m old enough to remember the early “portable” computers like the Sun Voyager! – and with that one exception, they have all run Windows…
Earlier this year, I worked with some of our customers on the DST (daylight savings time) problem. In case you are lucky enough not to have heard about the DST issue, here’s a quick explanation: The US has brought forward the start of DST to the second Sunday of March…
How do you bring together Tideway’s exciting mission to automate the world’s data centres with fun and also saving the planet Sound tricky…well…some would argue that we already do something for enhancing the fun factor in Data Centre Operations…and in the context of data centre consolidation and…
This article plays directly to one of Tideway’s strengths as a product that can not only automate and institutionalize knowledge that is currently riskily resides in the heads of IT personnel, but secondly is doing so for intelligence that spans the tiers of the application infrastructure…
Google has always been committed to being green, long before green was a trendy buzzword and bandwagon to jump on, and even longer before we are where we are now, where it’s a must (both morally and legally) to be environmentally friendly.
But rumour has it that Google is building…
When I moved to London more than 10 years ago, I never seriously considered bicycling anywhere. After all, the roads are narrow, the traffic levels are unbelievable, and the air is thick with diesel fumes from buses, lorries and taxis. Worst of all, there isn’t much of a culture of…
A new piece of research from Forrester (”Why Green IT Should Feature In Sourcing Plans“- by Euan Davis) suggests that sourcing executives will increasingly need to incorporate green considerations into their sourcing policies. I agree – here in the UK,…
Hi and welcome to my blog. My name is Phillip Mayes (though I prefer Phil) and I’m a Technical Consultant for Tideway Systems. I’m writing what I hope will be the first of many entries sharing my experiences about what I do for Tideway, the challenges I face and the…
Before co-founding Tideway, I worked at a commercial research lab in Cambridge. The lab started life as Olivetti Research Limited, commonly known as ORL. Later on, it became the Olivetti and Oracle Research Lab (still ORL, just with an invisible second O), and a while after that, it became AT&T…
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