A couple of months ago I became the proud owner of an Apple Macbook Air. The little geezer immediately transformed my relationship with a laptop in a whole slew of ways. One way that it particularly seduced me was the delightful combination of my Macbook Air with TV Shows downloaded…
Back in the early 90’s only 10% of the operational expenditure involved in running a data centre was people , by 2001 it was 30% and today this has risen to around 50% driven both by escalating numbers and scarcity and hence cost of skilled staff.
That’s a significantly increased number of expensive, skilled folk filling war-rooms whiteboards with application topologies and system behavior diagrams in an effort to fix outages faster, plan for safer changes and remove configuration time bombs from their environment.
And what happens to all that work?
My boss, when our team was building the architecture methods (see Enterprise Architecture), was involved with the UK Government’s development of ITIL. Because I became aware of both the ITIL documentation and the analysis that we used in developing architecture methods, I think that there’s a significant issue that’s…
