My boss, when our team was building the architecture methods (see Enterprise Architecture), was involved with the UK Government’s development of ITIL. Because I became aware of both the ITIL documentation and the analysis that we used in developing architecture methods, I think that there’s a significant issue that’s…
Back in the early 90’s I was a consultant in a large systems integrator. Moore’s law and de facto and de jure standardisations were breaking proprietary systems’ stranglehold on customers, driving the ambitions of organsations to increase the scope of their IT across the value chain and to get economies of scale of technology ownership, while increasing the end-to-end automation of their enterprises to reduce business operational costs.
