We Listen

Our Customer Advisory Board (CAB) offers Tideway clients a direct channel into our product roadmap. The CAB convenes twice a year, with representation from Tideway senior management and engineering teams. Typically hosted at customer sites, these lively, engaging exchanges ensure that our customers have insight into and influence on the direction of Tideway products and solutions.

From our perspective, the whole point of CAB is to help us better understand the business requirements and challenges faced by our customers. What do our clients get out of our CAB? The opportunity to ensure Tideway’s solutions continue to meet and exceed their requirements, by:

• Providing a customer point of contact on development projects
• Identifing customer and industry best practices
• Prioritizing features and setting strategic product direction
• Verifying solution and implementation approaches
• Confirming current and future development life cycle

CAB members are senior managers of companies spanning a range of industry sectors, geographic locations and technology. This diverse experience means the CAB can effectively advise on the full range of existing and proposed product and service offerings. Members are invited to serve for one year, retiring in rotation, but with the right to serve a further term by mutual agreement. At all times the aim is to maintain a diverse representation of the Tideway user community.

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Join Our LinkedIn Group!

There’s a LinkedIn group especially for our customer advisory board members – click here to join.

Next Meeting

London, April 2009 – Date & Venue TBC.

Members

“Of the products we evaluated, Tideway is the only company I dealt with that has a vision of the future of computing and is positioned to handle our current as well as future needs. As more physical and software environments are virtualized, we need a tool that understands these relationships and a vendor that shares this vision.” – Former Vice President, Wachovia