Case Studies (show)

Find out how Tideway's customers have used Tideway Foundation in their own environments to help cut cost and risk.

• Forrester Case Study - IT Services Provider
  A Europe-based IT services provider that has more than €4 billion in annual turnover, and more than 100,000 users from hundreds of clients, applied automated application discovery (AAD) to its application portfolio. What it found was disconcerting but also highly enabling. The bottom line? Based on a detailed, empirical understanding of its current state, this company was able to put in place an informed enterprise architecture for providing its services to its clients.
• A Leading Global Investment Bank
  Tideway Foundation helps ensure the bank’s vital business decisions are based on current and reliable operational data.
• Linklaters: A Leading Global Law Firm
  As a leading legal organisation, Linklaters depends heavily on accessing accurate information around the clock. Crucial to providing and storing this data is a robust and reliable IT infrastructure.

Datasheets (show)

Find out more about the technical aspects of Tideway Foundation and associated integrations to partner products.

• Tideway Foundation for VMware
  This datasheet describes how Tideway Foundation manages VMware virtual server technologies.
• Tideway Foundation for Managed Objects
  This datasheet describes Tideway Foundation’s pre-built integration to Managed Objects.
• Tideway Foundation for Compuware
  This datasheet describes Tideway Foundation’s pre-built integration to Compuware VSM.
• Tideway Foundation for CiscoWorks
  This datasheet describes Tideway Foundation’s pre-built integration to CiscoWorks.
• Tideway Foundation for BMC Atrium CMDB
  This datasheet describes Tideway Foundation’s pre-built integration to BMC Atrium CMDB .
• Tideway Foundation for ASG MetaCMDB
  This datasheet describes Tideway Foundation’s pre-built integration to ASG MetaCMDB.
• Tideway Knowledge Update Service
  Find out how Foundation stays up-to-date, and is able to recognise the newest product versions and technologies in the market.
• Tideway Foundation 7.2
  Key features and benefits of the latest release of Tideway Foundation 7.2 including a high level architecture diagram.
• Tideway Infrastructure Baseline Service
  If you’re looking for a fast and accurate way to baseline your data center before a project – Tideway’s baseline service may be the answer. This datasheet describes what you get from the service.

Demos (show)

Find out more about Tideway Foundation. These flash demos play in your browser window.

• Server Passports
  Find out about Server Passports – automatically generated per-server pdf documents that contain essential hardware, OS and software details and an analysis of the server’s network traffic in an accessible, easy-to-use format. They’ve been designed with meetings and workshops in mind: email them, print them, discuss them, annotate them.
• What’s New in 7.3?
  This demo walks you through the exciting new features of Foundation 7.3 – Automatic and Manual Grouping, Server Passports and CSV consolidation.
• Data Center Migration Demo
  Find out how Tideway Foundation 7.3 is used to take the risk out of data center migration planning. Quickly inventory servers, group by business application, and generate documentation – automatically.
• Data Center Consolidation Demo
  This demo shows how Tideway Foundation 7.3 can be used to support server consolidation projects. Find unused servers and software, and identify server virtualization candidates
• Automatic Grouping
  This demo looks at Automatic Grouping. Automatic Grouping is used to build groups of servers that work closely together, based on an analysis of the communications between them. It can identify highly connected hosts, or possible servers that participate in the same business application.
• Application Modeling
  This demo looks at how Foundation models applications – both using the built-in knowledge library, updated monthly to recognize new infrastructure software products, but also using the pattern language (TPL) to model custom software and business applications.
• Reconciling Third Party Data
  Tideway Foundation 7.3 adds the ability to reconcile data from CSV files straight from the user interface. This makes it easy to add contextual information – such as ownership of servers, or physical locations. Simon Woodward, Product Manager for Foundation demonstrates.
• Using Foundation for Software License Management
  Auditing how much software you have in use in the data center is a huge manual task. Tideway Foundation automates the process, giving an accurate count of software products and versions in use. This makes license negotiation easier, reduces the risk of under licensing, and identifies software that can be consolidated to save money.
• Creating a Data Center Baseline
  This video shows how Tideway Foundation can be used to create a data center baseline at the start of a data center project with a fraction of the effort that would be required to manually audit all the software and servers.

Documentation (show)

Read the documentation suite for Tideway Foundation.

• Foundation 7.2 - Troubleshooting (PDF snapshot)
  This is a PDF snapshot from our online documentation for Foundation 7.2. For the most up to date version, please visit the online documentation
• Foundation 7.2 - Performance Data (PDF snapshot)
  This is a PDF snapshot from our online documentation for Foundation 7.2. For the most up to date version, please visit the online documentation
• Foundation 7.2 - Export (PDF Snapshot)
  This is a PDF snapshot from our online documentation for Foundation 7.2. For the most up to date version, please visit the online documentation
• Foundation 7.2 - Appliance Specification (PDF snapshot)
  This is a PDF snapshot from our online documentation for Foundation 7.2. For the most up to date version, please visit the online documentation
• Foundation 7.2 - Export APIs (PDF snapshot)
  This is a PDF snapshot from our online documentation for Foundation 7.2. For the most up to date version, please visit the online documentation
• Foundation 7.2 - Search and Reporting Service (PDF snapshot)
  This is a PDF snapshot from our online documentation for Foundation 7.2. For the most up to date version, please visit the online documentation
• Foundation 7.2 - Lifecycle Management (PDF snapshot)
  This is a PDF snapshot from our online documentation for Foundation 7.2. For the most up to date version, please visit the online documentation
• Foundation 7.2 - Node Lifecycle (PDF snapshot)
  This is a PDF snapshot from our online documentation for Foundation 7.2. For the most up to date version, please visit the online documentation
• Foundation 7.2 - How to Model your Business Applications (PDF snapshot)
  This is a PDF snapshot from our online documentation for Foundation 7.2. For the most up to date version, please visit the online documentation
• Foundation 7.2 - Discovery (PDF snapshot)
  This is a PDF snapshot from our online documentation for Foundation 7.2. For the most up to date version, please visit the online documentation
• Foundation 7.2 - Configuration Guide (PDF Snapshot)
  This is a PDF snapshot from our online documentation for Foundation 7.2. For the most up to date version, please visit the online documentation
• Foundation 7.2 - User Guide (PDF snapshot)
  This is a PDF snapshot from our online documentation for Foundation 7.2. For the most up to date version, please visit the online documentation
• Foundation 7.2 - Getting Started Guide (PDF snapshot)
  This is a PDF snapshot from our online documentation for Foundation 7.2. For the most up to date version, please visit the online documentation
• Foundation 7.2 - Release Notes (PDF snapshot)
  This is a PDF snapshot from our online documentation for Foundation 7.2. For the most up to date version, please visit the online documentation
• Foundation 7.2 - Introduction (PDF snapshot)
  This is a PDF snapshot from our online documentation for Foundation 7.2. For the most up to date version, please visit the online documentation

Podcasts (show)

These are our downloadable Podcasts.

• Carphone Warehouse Podcast
  The Carphone Warehouse is Europe’s leading independent retailer of mobile phones and services, with over 2,400 stores in 9 countries. Carphone Warehouse had a bold vision, to create an internal ‘ERP for IT’ — a single system of record that would provide greater control over the IT estate while reducing costs and boosting efficiency. The comprehensive initiative relied on ITIL principles as well as implementation of a global CMDB. To realize this vision, Carphone Warehouse engaged Tideway to deliver an automated, accurate inventory of their estate that gave them the actionable intelligence needed to drive key IT initiatives like compliance, consolidation, license optimization, standardization and virtualization.
• EMA-Tideway Podcast - Infrastructure Baseline
  Listen to Martin McEvoy – Senior Consultant from Tideway and Dennis Drogseth from EMA discuss why a baseline is an essential start to any ITIL project.

Whitepapers (show)

Read in depth viewpoints from Tideway and leading analyst firms on how Tideway Foundation can help transform your IT organization.

• ITIL v3 Whitepaper
  Shirley Lacy of Connectsphere looks at how Tideway Foundation enables ITIL v3. Shirley is a co-author of the ISO/IEC 20000 IT Service Management Standard and of the ITIL Service Transition book.
• Data Center Optimization Whitepaper
  Find out how Tideway Foundation supports various data center optimization strategies.
• Rogue IT – Compliance in the capital markets
  Tideway and Expand consulting paper on the need for IT governance to satisfy regulatory compliance
• EMA Whitepaper – CMDB Adoption in the Real World
  Tideway sponsored research by Enterprise Management Associates on the uptake of CMDB technology.
• IT Outsourcers: Cutting the Cost of Service Transition
  Find out how to address the knowledge gap that causes Service Transition cost and time overruns.
• License Optimization
  Find out how to meter software usage accurately with Tideway’s new approach to license optimization.
• X-Ray Vision for IT
  This whitepaper looks at ways to achieve cost transparency for IT - enabling effective billing and chargeback.

Webinars (show)

Find out first-hand the successes that our customers have achieved in their own words. These on-demand webinars run directly in your browser using Flash. If you're not logged into the site already, you'll need to log in or register first.

• Carphone Warehouse Case Study Webinar
  The Carphone Warehouse is Europe’s leading independent retailer of mobile phones and services, with over 2,400 stores in 9 countries. Carphone Warehouse had a bold vision, to create an internal ‘ERP for IT’ — a single system of record that would provide greater control over the IT estate while reducing costs and boosting efficiency. The comprehensive initiative relied on ITIL principles as well as implementation of a global CMDB. To realize this vision, Carphone Warehouse engaged Tideway to deliver an automated, accurate inventory of their estate that gave them the actionable intelligence needed to drive key IT initiatives like compliance, consolidation, license optimization, standardization and virtualization.
• Forrester Research - Get Your Assets Covered
  Hear from featured guest speakers, Evelyn Hubbert, senior analyst from Forrester Research and Kosten Metreweli, VP Product Marketing at Tideway as they share ways to “Cover Your Assets” to improve IT efficiency. They explore: optimization of server resources with intelligence on the power consumption, heat output and rack space; mapping the carbon footprint of a distributed business application and ensuring end-of-life, unsupported software is not being used in production applications.
• Dresdner Kleinwort Case Study Webinar
  John Bratkovics, Global Head of Networks, Voice, and Collaboration Technologies and Head of Infrastructure Americas, from Dresdner Kleinwort Wasserstein discusses how they have used Tideway Foundation to help cut cost and risk from their global IT infrastructure.
• IT Outsourcer Case Study Webinar
  Watch this on-demand webinar to learn how a leading European outsourcer used Tideway Foundation to accelerate and de-risk the service transition phase of a major outsourcing project. You can also download a whitepaper on how Tideway Foundation helps IT outsourcers from the whitepapers section, and a Forrester Research case study from the case studies section.
• JPMorgan Case Study Webinar
  Watch this on-demand webinar to find out how JPMorgan are using Tideway Foundation to improve their ability to charge back for shared services.

BMC Atrium Discovery 8.1 Community Edition (VMware)
~1.6GB VMware image (md5) (sha1)

BMC Atrium Discovery 8.1 Community Edition (OVF)
~1.7GB OVF image (md5) (sha1)