Customers

Wachovia

The pressure on the investment bank

An investment bank has to have the most up-to-date information at any time, or the business is at risk. James Houghton, former Vice President at Wachovia, explains.

What is Wachovia doing talking with Tideway?

Jim Houghton former Vice President at Wachovia presented with Richard Muirhead at the NGDC Conference in Chicago. He explains why Wachovia chose to speak with Tideway on the topic: “Is data the missing link?”.

The Need for Scaleability

As Wachovia scaled from several hundred to several thousand virtual machines in their environment it became apparent that the way they had been managing it was not going to scale. That set them down the path of collaboration with key vendors like Tideway.

Linklaters

Why Tideway?

Simon Gilhooly, Global Head of Technical Systems at Linklaters explains why they chose Tideway.

The problems of change

Simon Gilhooly, Global Head of Technical Systems at Linklaters highlights some of the problems of change.

Tideway History

Richard Muirhead, CEO

The Muirhead Brothers on CNBC

Richard and his brothers, William and Charlie, discuss their respecitve companies on CNBC (2004).

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Analysts

Forrester Research

The Adoption of Application Dependency Mapping

After deploying ADM customers can, in the first few months,see a number of beneftis i.e. change impact analysis, greening the data center.

Application Dependency Mapping is an Enabling Technology

What is ADM? Forrester sees it, combined with ITIL and CMDB, as the foundation for changes to how we will do things in future in IT. Evelyn Hubbert, Forrester Research explains why.

The ROI in Application Mapping, Getting a Grip

he fastest route to understanding and controlling change is with application mapping. If I understand the dependencies of an application on infrastructure, data, other applications etc then every time I make a change to that application I understand the consequences of that change avoiding potential problems that invariably lead to more unplanned changes.

Application Dependency Mapping and CMDB

Evelyn Hubbert, Forrester Research, runs through her research on application dependency mapping, the trends in the market and how ADM connects with CMDB.

A single CMDB?

Is CMDB a silver bullet for problems facing the IT departments’ problems today? Do we need one single CMDB to rule them all? In reality different management applications are backended by a CMDB of some description.

The Foundation of Knowledge, the Risk of Tribal Knowledge?

Richard Muirhead and JP Garbani discuss the importance of “knowledge” in IT and the risks associated with tribal knowledge.

Understanding Change

The IT industry creates a host of acronyms, such as BSM, CMDB and ITIL, but in reality Knowledge needs to be the foundation of the processes and tools that support IT. Successfully managing that knowledge allows us to be more intelligent about the consequences of change – which will drive out one of prime causes of downtime in IT today.

ADM explained, CMDB confusion?

JP Garbani and Richard Muirhead offer their explanation of application dependency mapping and how it relates to “CMDB”.