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Available Whitepapers
ITIL v3 Whitepaper
Shirley Lacy of Connectsphere looks at how Tideway Foundation enables ITIL v3. Shirley is a co-author of the ISO/IEC 20000 IT Service Management Standard and of the ITIL Service Transition book.
Data Center Optimization Whitepaper
Find out how Tideway Foundation supports various data center optimization strategies.
Rogue IT – Compliance in the capital markets
Tideway and Expand consulting paper on the need for IT governance to satisfy regulatory compliance
EMA Whitepaper – CMDB Adoption in the Real World
Tideway sponsored research by Enterprise Management Associates on the uptake of CMDB technology.
IT Outsourcers: Cutting the Cost of Service Transition
Find out how to address the knowledge gap that causes Service Transition cost and time overruns.
License Optimization
Find out how to meter software usage accurately with Tideway’s new approach to license optimization.
X-Ray Vision for IT
This whitepaper looks at ways to achieve cost transparency for IT - enabling effective billing and chargeback.
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Whitepapers
Read in depth viewpoints from Tideway and leading analyst firms on how Tideway Foundation can help transform your IT organization.
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