On-Demand Webinar: Recession-proofing ITSM
November 12, 2008
Featured guest presenter Glenn O’Connell, Senior Analyst from Forrester, addresses some tactical opportunities in the context of a broader ITSM vision. In this webinar you will learn how projects like rationalization, standardization and consolidation can help organizations immediately reduce IT infrastructure and operations costs — while underpinning a longer-term vision for ITSM:
- Rationalizing, consolidating, virtualizing server platforms
- Consolidating multiple data centers
- Standardizing existing infrastructure
- Apply best practices to automate manual processes
- Improving service and value that IT delivers to the business
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