Global Outsourcer Case Study
Brian Pegg discusses how they have used Tideway Foundation within their outsourcing business to improve their management of customer infrastructure and ensure accurate billing.
The Latest Webinars and Events
Invisible IT Risk: Virtualization – The Added Complexity of VM Management
19 Feb 2008 | Permalink | Webinar
Peter O’Neill, Principal Analyst at Forrester Research and Kosten Metreweli, VP Business Development for Tideway Systems discuss the importance of controlling “virtual sprawl” in the data center.
Pink Elephant – IT Service Management Conference 2008
18 Feb 2008 | Permalink | Event, Conference
Join Tideway, a Silver Sponsor at the 12th Annual International IT Service Management Conference – the premiere conference in IT Service Management and business practices. Come visit us at our Booth (#309 A) in the Grand Ballroom of the Bellagio to learn why Tideway’s customers are adopting ITIL, and how Tideway has become the Foundation of successful ITIL initiatives.
The Impact of Data Quality in Change & Configuration Management
23 Jan 2008 | Permalink | Webinar
Technology experts Jean-Pierre Garbani, Vice President, Principal Analyst at Forrester and Kosten Metreweli, VP Business Development at Tideway discuss the impact of data quality in change and configuration management.
Camp IT: Virtualization - Implementation Strategies
13 Dec 2007 | Permalink | Event, Tideway Partner Event
Tideway is pleased to sponsor this conference on implementation strategies for management, security and recovery in a virtual environment. Virtualization proves to have many benefits for the enterprise. IT managers can consolidate their physical infrastructures, preserve their investments in current operating systems and applications, and capitalize on hardware investments. As virtual environments grow, there can be benefits to capacity management and business continuity strategies. However, there are pitfalls to watch out for including security challenges that will present themselves.
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