Always Accurate Service Maps

Tideway Foundation locates all instances of distributed applications and their associated dependencies, dynamically maintaining the service views within Compuware Vantage Service Manager. With accurate and up-to-date service views, IT staff can catch potential service degradations before the end-user. Foundation automatically detects changes in the IT environment and passes these directly to Vantage Service Manager, allowing IT operations to identify the root cause of problem faster and more effectively.

Foundation not only saves you time during deployment of Vantage Service Manager, but it also helps you mitigate future risks associated with application and infrastructure changes. Together, Foundation and Compuware Vantage Service Manager provide a powerful, business-aligned views of service delivery.

Turbo-Charge Your BSM Implementation

• Automate documentation of business service dependencies
• Improve ongoing maintenance of service views
• Speed problem resolution by correlating change events to service monitoring and identifying the impact and root cause of service degradations
• Reduce business risk by identifying unmanaged service components and areas of change instability
• Increase number of business applications brought under management