The 360-Degree View of
Your IT Infrastructure.

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Tideway Foundation is now BMC Atrium Discovery 8.1

Following BMC Software's acquisition of Tideway, Foundation's name is changing to be BMC Atrium Discovery and Dependency Mapping. This website will change more to reflect this in the near future.

Tideway Foundation™ is IT Discovery. It automatically discovers configuration items (CIs) across disparate technology layers – from business applications to switches and all the dependencies in between – and provides the information in a single, automated view. Foundation maps business applications to their underlying physical and virtual infrastructure, making it quick and easy to see exactly how your infrastructure supports your business.

Dashboards Change Intelligence Dependency Graphs Reports Drill Down Detail

Discover

Foundation builds a complete topology of your applications and infrastructure including switches, servers, operating systems, software, configuration files and logs, business applications and dependencies – and updates it as often as you need. Unlike other solutions, Foundation operates agent-free across Windows, Linux, UNIX and Netware environments. It utilizes standard management protocols such as SSH, WMI and SNMP.

Reconcile

Foundation enriches discovered data with information reconciled from third-party data sources such as agent infrastructures, inventory management systems and SQL databases to provide a single, automated view of all the IT assets and resources in your data center. Foundation provides out-of-the-box support for CiscoWorks reconciliation. It also includes a CSV import facility which can reconcile spreadsheet or flat file formatted data.

Application Modeling

Foundation’s unique pattern language automatically identifies IT components and configurations. Simple, powerful and open, the pattern language codifies expert knowledge – the investigative, exception handling, filtering, alerting and interpretation processes used by system administrators. Patterns automatically interpret raw, discovered data – from individual software processes to large scale distributed business applications. Foundation comes pre-populated with patterns to recognize over 300 infrastructure software products – and adds more patterns monthly to ensure the broadest, deepest data center coverage.

Automatic Grouping

Automatic Grouping builds groups of servers that work closely together, based on an analysis of the communications between them. It highlights high-risk servers that touch a large portion of the estate. Hosts can be excluded from automatic grouping, allowing you to remove highly connected hosts for better analysis of the others.

Manual Grouping

Manual Grouping enables you to build groups of hosts to help manage them through a project. They can be used to refine automatic groups based on non-discoverable head-knowledge. Manual groups can also be used to exclude sets of servers from visualizations - such as super-connected servers with hundreds of dependencies.

Search

The Foundation search bar offers super-fast, free text search of the entire data store and takes you directly to the IT resource that matters most to you in seconds. Advanced search functionality lets you narrow your searches to specific object types. For power users, Foundation provides the richness of the Search Query Language. Searches are exportable in XML and CSV formats so the data can be easily shared with colleagues and other systems.

Report

Tabular reports and charts can be created in seconds to provide answers to critical questions that used to take weeks – from the simple “How many Solaris 8 servers do I have in my environment?” to the complex “What changed in the configuration of my global trading application since yesterday?”. Foundation comes pre-populated with useful reports – and also lets you create your own using the Search Query Language. Roll your favorite charts up into dashboards so you have all the metrics that matter to you at a glance.

Visualize

Visio is dead. Foundation automatically builds visualizations that show dependencies between switches, routers, virtual and physical hosts, processes, software packages, business applications and other business entities. Users can navigate large dependency visualizations just as they would Google Maps – by simply dragging their mouse. Print them out and take them to your change approval meetings to cut out the guesswork. This 360-degree view of application and infrastructure affords you a whole new level of productivity.

Server Passports

Server passports are per-host reports that contain essential details for each host and an analysis of the host's network traffic in an accessible, easy-to-use format. Foundation automatically creates server passports as pdf documents. They've been designed with meetings and workshops in mind: email them, print them, discuss them, annotate them.

Community

The Tideway Foundation Community is over 8000 members strong. Tideway Foundation experts help answer questions, and share best practices on the forums. The Configipedia Wiki documents configuration information about the products discovered by Foundation. The Community Edition Download provides a free version of Tideway Foundation for managing up to 30 servers. This open approach is unique among configuration management products.
Task Before After Improvement
Configuration Item (CI) and dependency refresh (per complete scan) 250-500 hrs 24 mins 99%
Service map refresh time (50 server app) 25 hrs 0.02 hrs 99%
Manual effort to update CMDB daily 62 FTEs 1 FTE 98%
Failed fixes 20% 10% 50%
Data quality 70% 97%+ 38%
MTTR 40 mins 28 mins 30%