The Right Information, Fast

Everyone – without exception – wants results fast. Tideway’s Managed Service Offering is aimed at enterprises who require immediate results, but don’t want to (or don’t have time to) learn new skill sets.

Your IT service is dependent on having the right application models and infrastructure reports delivered to the right people at the right time. Tideway Managed Service provides your teams with the information they need to provide a world-class IT Service – fast.

Predictable Costs, Exceptional Results

With the Managed Service offering, Tideway will deploy a fixed cost, flexible team to manage and support your Tideway solution. This team will integrate best practice processes and procedures into your existing service management capability and culture, managing all infrastructure indexing and business application modeling. Integration to existing data sources can also be included.

The flexibility provided by Tideway’s Managed Service allows you to realize rapid business benefit by putting you in the driver’s seat of your IT infrastructure service improvement programs. Costs are predictable and controlled, expertise is on tap when it’s needed, and data dependency risks on your Tideway solution are minimized.

To find out more about Tideway’s managed service solution contact us.