Change Control – Understand The Impact Of Change

Shift Happens

Change is inevitable. And yet, it causes 50-80% of unplanned downtime in large enterprises. In fact around 20% of all changes fail and have to be rolled back and redone – costing significantly more than a successful change. Many of these failures are caused by one unfortunate reality: IT is often unable to accurately predict change impacts because there is no simple way to understand the dependencies between components, especially across technology silos. This results in highly inefficient, expensive, ‘catch all’ change approval groups, and unanticipated side-effects to other business applications.

See Change

Tideway Foundation™ automatically maps business applications to the underlying physical and virtual infrastructure, identifying the dependencies between components. This provides a clear view of the business applications and systems impacted by any change, and the affected stakeholders. This makes the change impact analysis process faster and more accurate, and streamlines the change approval process by minimizing change approval groups. In addition, overlapping changes are identified, and completed changes more easily verified through simple ‘before and after’ views.

Better, Faster, Safer, More

  • Optimize the size and makeup of Change Advisory Boards (CABs)
  • Increase the speed and frequency of safe change, reducing outages
  • Understand the full impact, risk and cost associated with change
  • Reconcile change requests and identify unauthorized activity

Free Whitepaper

ITIL v3 and Change Whitepaper
How does Tideway Foundation help manage change in the new world of ITIL v3?

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Customer Video

Simon Gilhooly, Global Head of Technical Systems at Linklaters highlights some of the problems of change.

In the News

How to Create a Business Boosting Virtualization Plan
18 Aug 2008

From the bottom up, you want to understand what you have. That’s where you use a tool like Tideway Systems’ Foundation, which tells you the physical inventory and the dependencies of your existing infrastructure. You’re able to understand how every system interconnects, down from the network and up to the application. That’s powerful, especially because then, when you virtualize and add changes, it can show you the new dependencies. Now, when you come bottom-up, with ‘what do I have’ and ‘where can I target opportunities to virtualize,’ you can understand what that would do to the infrastructure.

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