“Tideway Discovered 868 Servers Against the Current Record of 350.”

The Data Center's Dirty Little Secret

Tideway Infrastructure Baseline Service
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IT Outsourcer Case Study Webinar
How a leading outsourcer used Foundation to accelerate and de-risk service transition

Gallery of sample reports generated by the baseline service
Most companies have thousands of physical servers spread between multiple data centers and have simply lost track of what's actually supporting the business. Many IT executives acknowledge that they don’t even have an accurate physical device count - let alone a clear understanding of the applications that run on those resources. It’s the data center’s dirty little secret. You can’t manage what you can’t measure and you can’t measure what you can’t see!

The Fixed-Cost Data Center Baseline Service

Tideway offers a packaged service data center baseline - a view of exactly what hardware, software and dependencies exist in the data center - using the expertise of Tideway's consultants combined with the power of Tideway Foundation. You are guaranteed results within a fixed time period, at a fraction of the manual cost, and with far higher accuracy.

  • Low risk - minimal disruption to your network, hosts and staff.
  • Less complexity - the project is fully managed by Tideway to a proven set of best practices.
  • Fixed cost - turnkey service delivers guaranteed results for a low, fixed cost – a fraction of the cost of manual audits.
  • Fast time to value - get your baseline within 90 days.

What's Included in Each Service

Silver Gold Platinum
Starting at $21,000 Starting at $31,000 Starting at $38,000
Appliance Setup Included Included Included
Training Included Included Included
IP Audit Included Included Included
Hardware & Software Audit Not Included Included Included
Application Audit Not Included Not Included Included

The Add-Ons

Silver Gold Platinum
Service Transition Included Included Included
CMDB Integration Not Included Included Included

Get Your Foundation Implementation Up-and-Running Fast

Tideway’s Bronze service is the lowest risk way to get started with Tideway Foundation. It is designed to get you up-and-running fast, and ensures your nominated in-house expert is trained up and ready.

After your designated expert has attended the admin training, we'll send one of our experienced consultants to install your physical or virtual appliance. Our consultant will then provide one-on-one coaching in the administration and operation of Foundation for two days.

What You Get

  • Tideway Foundation installation and setup
  • Training
  • SOW for developing server, software and business application inventory

Estate Baseline by Server

Example Outputs

Example of a discovered host report Example of a host-to-host comparison Click a magnifying glass icon to see an example report.

Your Baseline Will Include

  • Servers by DNS name
  • Server operating systems
  • Can include desktops

Records, Reports and Views For:

What You Get

  • SOW, project & communication planning
  • Tideway Foundation installation, setup and operation
  • Training options

Estate Baseline by System

Example Outputs

Example of a license optimization dashboard Example of a distribution of database versions report Click a magnifying glass icon to see an example report.

Your Baseline Will Include

  • CIs grouped by system communications
  • Software and process communications
  • Virtual and physical servers
  • Detailed CI attributes
  • Server operating systems, with versions and patch levels
  • Software, with versions, editions and patch levels
  • Virtual to physical server dependencies
  • Software to server dependencies
  • Software to software dependencies
  • End of life details for common SW and HW products
  • HW reference data, including power consumption and heat output
  • Can include desktops

Records, Reports and Views For:

What You Get

  • SOW, project & communication planning
  • Tideway Foundation installation, setup and operation
  • Training options
  • Standard report pack, plus 5 custom reports

Estate Baseline by Business Application

Example Outputs

Example of a dependency map for Microsoft Exchange Example of a distribution of database vendors report Click a magnifying glass icon to see an example report.

Your Baseline Will Include

  • Identification of application versions and instances
  • Application dependencies & intercommunication relationships
  • CIs grouped by Application
  • Virtual and physical servers
  • Detailed CI attributes
  • Server operating systems, with versions and patch levels
  • Software, with versions, editions and patch levels
  • Virtual to physical server dependencies
  • Software to server dependencies
  • Software to software dependencies
  • End of life details for common SW and HW products
  • HW reference data, including power consumption and heat output
  • Can include desktops

Records, Reports and Views For:

What You Get

  • SOW, project & communication planning
  • Tideway Foundation installation, setup and operation
  • Training options
  • Standard report pack, plus 5 custom reports
  • Creation of custom application patterns
  • Proposal for custom solution

Service Transition

This add-on transitions the operation of the Tideway Foundation solution used to deliver the packaged service to your own in-house resources. This is appropriate if you'd like to continue to use Foundation after the end of the package service delivery.

Deliverables

  • Operations manual
  • Process and procedure documentation
  • Roles and responsibilities definition
  • User service training
  • Service workshop

CMDB Integration

Rapid integration and scheduled updates to existing CMDB

Deliverables

  • Third-party or custom CMDB integration
  • Tested solution
  • Documentation