In an environment where customers were concerned with the impact of deploying agents, the provider needed an agentless tool they could deploy in days. The team called on Tideway Foundation™. By deploying Foundation, the provider could discover and validate IT asset information and consolidation data and identify systems exceptions and software license data.

Operating in over 170 countries, BT is one of the world’s leading providers of communications solutions and services. BT engaged Tideway on a project to rapidly resolve data center outages, validate corporate asset information sources, rationalize its infrastructure and identify software license requirements.